Call Us (+254) 020 2673415 or Call Us (+254) 722 801 996 GW Cargo Building, First Floor, Mombasa Road, Nairobi, Kenya

Digital Lab Systems for Traceable Laboratory Operations

Quality Plus uses a Laboratory Information Management System (LIMS) and digital tools to manage and track laboratory activities from sample receipt and test assignment through analysis, quality review and results reporting. This supports traceability, data integrity, efficient workflow management and consistent reporting across laboratory operations.

ISO

From Request to Report

Laboratory Information Management System supports Quality Plus operations from the moment a request is received to the point where results are reviewed and delivered.

The system supports sample reception, analysis coordination, review, reporting, inventory awareness, equipment readiness, customer communication, and operational follow-up.

This helps strengthen traceability, reduce coordination gaps, and support cleaner laboratory workflows.

The Sample Journey

1.

Request

The client submits a testing request or contacts the team for guidance.

2.

Receive

The sample is received, identified, and prepared for the agreed testing pathway.

3.

Analyze

The laboratory carries out the required testing based on the agreed scope.

4.

Review

Results and records are reviewed before reporting.

5.

Deliver

The client receives the formal report or Certificate of Analysis.

Operating Areas Supported by the Digital Workflow

Laboratory

Supports sample requests, sample reception, analysis tracking, review, reporting, and result delivery.

Inventory

Supports awareness of laboratory supplies, stock checks, and operational readiness.

Equipment

Supports equipment readiness, maintenance awareness, and laboratory coordination.

CRM

Supports customer communication, requests, follow-up, and service coordination.

Personnel

Supports staff coordination and role-based activity management.

System Planner

Supports planning of tasks, work activities, schedules, and internal coordination.

Skills Matrix

Supports visibility of personnel competence, training areas, and staff capability planning.

System Settings

Supports controlled configuration of system areas required for daily operations.

What Customers Experience

Faster Turn Around Time

Receive test results within improved turnaround times to support faster product release and smoother operations.

Stronger Traceability

Sample movement, analysis stages, review activities, and reporting steps are easier to track.

Better Decisions

Improved visibility and traceability help customers and internal teams act with more confidence.

  • Our Services
  • Assurance
  • Events